Shipping
We offer free standard shipping on all orders over €60.
For all orders under €60, a flat rate of €10 will apply for postage.
All orders to Europe are shipped Delivered Duties Paid (DDP) - no extra taxes or fees on arrival.
All orders are shipped with DHL GlobalMail or FedEx International Connect from our Netherlands warehouse and then completed by local country delivery services. Please see below for estimated delivery times.
EUROPE - EU (DDP)
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece*, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal*, Romania, Slovakia, Slovenia, Spain*, Sweden
*DHL GlobalMail / FedEx FIC
3-10 Business Days
All orders to EU countries are shipped Delivered Duties Paid (DDP) – no extra taxes or fees on arrival.
Europe
Montenegro, Norway, Switzerland, Turkey, Serbia
DHL GlobalMail
3-10 Business Days
Asia
Hong Kong, Indonesia, Japan, Kazakhstan, South Korea, Singapore, Taiwan, Thailand, China, India, Sri Lanka, Malaysia, Philippines
DHL GlobalMail
12-20 Business Days
Middle East
Israel, Saudi Arabia, United Arab Emirates, Qatar, Kuwait
DHL GlobalMail
12-20 Business Days
North America
Canada, Mexico
DHL GlobalMail
15-30 Business Days
South America
Peru, Brazil
DHL GlobalMail
15-30 Business Days
Africa
South Africa
DHL GlobalMail
15-30 Business Days
Some orders may experience longer delivery times due to location, carrier or public holidays.
Don't see your country at checkout? Please visit our other regional websites below.
Looking to ship to United Kingdom? Visit our International website here
Looking to ship to United States? Visit our US website here
Looking to ship to Australia or New Zealand? Visit our AU/NZ website here
Once your order is dispatched from our warehouse, you will receive an email from Le Specs confirming that your order is on its way & provide you will the tracking information.
All orders are tracked by the delivery carrier. When your order has left the Le Specs Distribution Centre you will receive an email advising carrier tracking information.
In the unlikely event that you have any problems with your order please visit our Contact Us page.
Once you have checked out and paid for your order, unfortunately we are unable to update the address on your order. Once your order has been shipped, what you can do is contact the courier and see if it is possible to re-direct your order using your tracking number. Please note tracking numbers can take 24 hours to become active with the courier.
Please visit our Contact Us page within 7 days to report the issue. Following inspection the item, Le Specs will either replace or refund the item in accordance with Australian Consumer Laws.
If you have received your dispatch email and still have not received your order, please use your tracking number to track your order.
If you haven't received a dispatch email, please visit our Contact Us page with your order number (eg. #LSEU12345) and we can investigate this for you. It could just be a case of an incorrect contact email or our emails being marked as junk.
