We offer free standard shipping on all orders over €50.
For all orders under €50 a flat rate of €10 will apply for postage.
Customs and import duties may apply. Please see more information below.
All orders are shipped from our Head Office warehouse in Sydney, Australia. Please see below for estimated delivery times.
| Country | International Estimated Delivery - DHL Postal Standard |
| United Kingdom, Singapore, Taiwan | 6-9 Business Days |
| Austria, France, Germany, Netherlands, Spain, Switzerland, Thailand | 7-12 Business Days |
| Canada, Ireland | 9-16 Business Days |
| Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, Greece, Hong Kong, Indonesia, Italy, Japan, Kazakhstan, Norway, Peru, Philippines, Poland, Slovakia, Sweden | 12-20 Business Days |
| Cyprus, Hungary, Israel, Mexico, Montenegro, Portugal, Romania, Saudi Arabia, Turkey, United Arab Emirates | 15-30 Business Days |
Please note some countries can exceed the estimated delivery time dependant on location, carrier and public holidays. Estimated delivery times also do not include customs clearance or instances where a shipment is held for payment of duties/taxes.
Where an order is placed during a promotional period, there may be a delay on the date of dispatch due to the high volume of orders received.
Looking to ship to United States? Visit our US website here
Looking to ship to Australia or New Zealand? Visit our AU/NZ website here
Items for delivery to countries outside of Australia may be subject to customs duties and taxes levied by the destination country. For any parcel shipped outside of Australia, you as the recipient will be liable for all import duties, customs and local sales taxes levied by the country you are shipping to.
If you refuse your delivery, you are responsible for the original delivery charges, any applicable tax and duties charges, and the cost of returning the package. Please Contact Us if you have any questions.
DHL Global Mail (standard international shipping) will only deliver to PO Boxes in the United Arab Emirates and Saudi Arabia. If you are placing an order from one of these countries, you are required to provide a PO Box address at the checkout.
Once your order is dispatched from our warehouse, you will receive an email from Le Specs confirming that your order is on its way & provide you will the tracking information.
All orders are tracked by the delivery carrier. When your order has left the Le Specs Distribution Centre you will receive an email advising carrier tracking information.
In the unlikely event that you have any problems with your order please visit our Contact Us page.
A signature is not required for international deliveries.
If you are not present at the nominated address to accept delivery and the carrier cannot locate a safe place to leave your order, a calling card will be left in your letterbox indicating the collection point from which you can collect your parcel (you will need to present photo ID and the tracking information to collect your parcel).
Please visit out Contact Us page within 7 days to report the issue.
Following inspection of the item, Le Specs will either replace or refund the item in accordance with Australian Consumer Laws.
Once you have checked out and paid for your order, unfortunately we are unable to update the address on your order. Once your order has been shipped, what you can do is contact the courier and see if it is possible to re-direct your order using your tracking number. Please note tracking numbers can take 24 hours to become active with the courier.
If you have received your dispatch email and have not received your order, please use your tracking number to track your order.
If you have not received your dispatch email, please visit our Contact Us page with your order number (eg. INTL#12345) and we can investigate this for you. It could just be a case of an incorrect email or our emails being marked as junk.
