Our Warranty Policy

Our sunglasses are guaranteed against defects in workmanship and materials for 6 months from date of purchase. Coverage is only with proof of purchase. The warranty is valid only for goods that are purchased new and does not cover damage caused by general wear, abuse or mishandling. Warranty claims must be submitted at the purchaser's expense by returning the goods to the place of purchase, or to Sunshades Eyewear. Sunshades Eyewear will replace faulty frames that are covered by the warranty. This warranty is provided in addition to other rights and remedies of the purchaser under the laws in relation to the goods to which the warranty relates.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Purchased your eyewear on Lespecs.com? Please contact our friendly Lespec.com Customer Service team using the Contact Us page, include two photographs, and they will review your warranty application.

Purchased your eyewear via another website or retail store? Lespecs.com Customer Service is unable to review warranty claims on behalf of other websites and retail stores under the stockist agreement. Please contact the website or retail store directly to make a claim.

Please use the Contact Us page for any further assistance.

Register here for an extended 6 months complimentary warranty on your frames